Return & Refund Policy

At Shop Luxe UAE, your satisfaction is our priority.

Returns: Accepted within 7 days of delivery. Items must be unused, unopened, and in original packaging.

Non-Returnable: Beauty, skincare, personal care, once opened, and sale items.

Refunds: Processed to the original payment method within 7–10 business days or as store credit.

Damaged/Wrong Items: Report within 48 hours of delivery with photos for a replacement or refund.

Return Shipping: Customer covers costs unless the product is defective or incorrect.

For support, contact us at: support@shopluxeuae.com
 or via WhatsApp.